Privacy Policy for DWS UCH App

Last updated: October 7, 2024

This Privacy Policy describes how the DWS UCH app ("we", "our", or "us") collects, uses, and shares information about you when you use our app. By using the app, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect different types of information from or about you depending on how you use the app.

1.1 Personal Information

Users log in using accounts created by the Admin via the Admin Dashboard. When logging in or updating your profile within the app, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Next of kin details
• Profile picture
• Contact information

1.2 Financial Information

To provide certain financial services (such as wallet funding and loan applications), we collect:

• Transaction history
• Savings and loan details
• Payment information (e.g., credit/debit card details, wallet balance)

1.3 Device and Usage Information

We automatically collect information about the device you use to access the app, including:

• Device type (mobile, tablet)
• Operating system and version
• IP address
• App usage and performance data

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To allow you to log in and access your profile
• To facilitate wallet funding, loan applications, and other financial services
• To send notifications about meetings, updates, and important announcements
• To manage guarantor requests and approvals for loans
• To respond to your inquiries and complaints
• To improve the app's features and user experience based on feedback

3. How We Share Your Information

We do not share your personal information with third parties except in the following cases:

• With your consent
• To comply with legal obligations
• To protect and defend our rights or property
• To provide services through trusted partners (e.g., payment processors)

4. Security

We take the security of your personal information seriously and implement reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

5. Your Data Privacy Rights

You have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to request the correction of inaccurate information
• The right to request the deletion of your personal information
• The right to object to the processing of your personal data

6. Retention of Data

We will retain your personal information for as long as is necessary to provide services to you or comply with applicable laws.

7. Third-Party Links

The app may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and the updated date will be reflected at the top of this page. Your continued use of the app after any changes indicates your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the DWS UCH app, please contact us at:

Email: info@michofat.com

Phone: +234-7031936856

Thank you for using the DWS UCH app!